Life Time Exchange Policy

Your satisfaction is extremely important to us. We offer an unconditional LIFE TIME EXCHANGE POLICY which entitles you to exchange any jewelry purchased online for another merchandise or store credit.
 
You may only exchange your jewelry for some other jewelry selection or store credit at our Novel Fine Jewelry store.

This is a lifetime policy and can be valid for as long as you own the merchandise. All exchanges have to be accompanied with the original invoice , and be in it's original form.

Please note: 100% exchange within , is valid for jewelry purchased online at jewerlybynovel.com and purchases made from our store.
Feel free to contact us (1-888-30-NOVEL) for more information on our return procedures.