Testimonials

In a few words please tell us how your experience was with Jewelry by Novel, and what improvements we can make to our services and or policy.

Thank You.

Review us.

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From: Jeff Date: 10/02/2007

I got the earrings today and they are as they said they would be... AMAZING... I wish to thank you and your perfect customer service.. You will be hearing from me again come X-Mas time about a tennis bracelet!!

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From: Dr. Audrey Date: 08/02/2007

Hello Novel Jewelers,

My experience shopping online with Jewelry by Novel was amazing. The diamond cross pendant is beautiful, and the value is unbelievable. Thank you for the courtesy appraisal. Honestly, I didn't expect such a spectacular value, bargain, and savings, and was quite pleased that I paid less than $700.00 for a 1.55 karat sparkling conversation-piece of jewelry that values $1, 900.00 plus change. So, you'll know... with the kind of savings and value you offer, as Arnold S says, " I'll be back!"

Bless you,
Dr. Audrey Forrest-Carter

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From: Amy Date: 07/31/2007

Hi Mr Novel, The earrings that I purchased from you are very pretty. The diamonds are clean, sparkly and white. The picture on the web site does not do them justice. I researched a number of different web sites for diamond earrings and found yours to be the best value for the best diamonds with the greatest carat weight. No other site that I found had F VS color/clarity diamonds; their price for a lower quality diamond was more and the carat weight was less. Also, I found your return policy to be reasonable and your exchange policy to be extraordinary. That I can exchange my earrings for another pair of equal value up to a year later is wonderful. You were also quite personable on the phone which is to your credit.

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From: Mary Date: 05/24/2007

Hello Novel,
Just wanted to let you know that I just came across your website and really enjoyed it! Will let friends know about it...Shall contact you in the future about the possibility of replacing some diamonds in a platinum anniversary band with better quality. (Still loving my pave heart necklace we bought at your store; get SO many compliments on it!)

Best Wishes,